Operator: DynaTag AG
Registered office: DynaTag AG, c/o Domizilagentur GmbH, Badenerstrasse 580, 8048 Zurich, Switzerland
Contact: Phone: +41 44 515 05 52 · Email: business@dynatag.com · WhatsApp: +41 79 552 18 26

This Privacy Policy applies exclusively to customers in Switzerland and Liechtenstein.

Data protection, data security and the responsible handling of personal data are very important to us. In this Privacy Policy, we explain how we collect, process and protect personal data.

1. Data Controller

DynaTag AG
c/o Domizilagentur GmbH
Badenerstrasse 580
8048 Zurich, Switzerland
Email: support@dynatag.com

2. Data Collected

a) Data provided by you

• First and last name
• Billing and delivery address
• Telephone number
• Email address
• Payment data (via Stripe, PayPal)
• Support requests, reviews or newsletter subscriptions

b) Automatically collected data

• IP address, device type and browser
• Date, time and source of access
• Cookies and similar technologies
• Usage data (e.g. Google Analytics)

3. Legal Basis

Data processing is carried out primarily in accordance with the Swiss Federal Act on Data Protection (FADP). Where applicable, we also take into account the EU General Data Protection Regulation (GDPR).

4. Use of Data

• Order processing and delivery
• Customer service
• Transactional and system communication
• Security and abuse prevention
• Website optimisation

5. Cookies & Tracking

We use cookies for technical operation, analytics and – only with consent – for marketing purposes. Details can be found in our Cookie Policy.

6. Data Sharing

Data is shared exclusively with:

• Payment service providers (Stripe, PayPal)
• Shipping service providers (Swiss Post)
• Analytics and marketing services (only with consent)
• Authorities, where legally required

7. International Data Transfers

Data is transferred abroad only if an adequate level of data protection exists or appropriate safeguards are in place. Switzerland has an EU adequacy decision.

8. Data Security

• SSL encryption
• Secure payment interfaces
• Access restrictions & security measures

9. Data Retention

Personal data is stored only for as long as necessary for the respective purposes or as required by law.

10. Data Protection for Children

Data relating to children is processed exclusively by parents or legal guardians. Responsibility lies with the legal guardians.

11. Your Rights

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability

12. Right to Lodge a Complaint

Complaints may be submitted to the Swiss Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch

13. Changes

This Privacy Policy may be amended at any time.

14. Contact

DynaTag AG
Badenerstrasse 580, c/o Domizilagentur GmbH
8048 Zurich, Switzerland
Email: support@dynatag.com