Privacy Policy

The DynaTag and Thync.it platform, the www.dynatag.ch and www.dynatag.com websites as well as the web shops shop.dynatag.ch and shop.dynatag.com are operated by the company DynaTag AG, based in Zurich (Switzerland), is operated and managed.

Data protection, data security and the responsible handling of personal data are very important to us (DynaTag AG, "Thync.it" and "mythync.com"). In this privacy policy we describe how we collect and process information that can be used to identify you (personal data) when you visit our website, use our applications, purchase our products or use our services.

1. Personal data that we collect and process to make our website available

Active disclosure of personal data is not necessary to use our websites. When you visit our website, we collect technical data in order to make our websites available. Whenever you connect to a web server, the server on which we provide our website and applications automatically logs and stores certain technical data. This data includes the IP address and operating system of your device, the date and time of use, the website from which you visit us and the type of browser you use to access our website. To the extent that we process personal data, we do so to offer you the best possible user experience and to ensure the security and stability of our systems. We use fonts from Google (Google Fonts) on our website. To embed Google Fonts fonts into the website, your browser establishes a connection to the Google LL.C. ("Google") server in California. The IP address of your device is transmitted to Google.

2. Personal data that we collect and process to provide services

We collect and process contract-relevant personal data for the purposes of providing services and providing information about our services. To answer your inquiries, we need your first name, last name and email address. To open a customer account, conclude and process contracts for the use of paid services and for purchases in the web shop (shop.dynatag.com, shop.dynatag.ch or shop.thync.it), we require further information, in particular the payment method you have chosen and regulatory-required information, in particular regarding the holder of the organizational data and the invoice addressee. Your payments are processed for us by our partners Stripe (stripe.com) or PayPal (paypal.com) (except for payments by bank transfer). We only receive transaction data from Stripe and PayPal, such as the amount of the transaction and a payment confirmation. Information about how Stripe and PayPal handle your payment data can be found here:

 • https://stripe.com/de-ch/privacy 

https://www.paypal.com/ch/webapps/mpp/ua/privacy-full?locale.x=de_CH 

We process the contact and transaction data in order to conclude and fulfill a contract with you. In order to inform you about new developments as well as services and offers from Thync.it and DynaTag, we will send you corresponding commercial information (e.g. via newsletter) if you are interested and register. You have the option of not receiving such information at any time.

3. Personal data that we process when providing services

When providing services, we process personal data and other data that you store at your choice on the infrastructure we use to provide the service, as well as personal data relating to people to whom you grant access to our Thync.it platform and the applications. This is in particular personal data that is usually collected when the applications are accessed, executed and used (log data, e.g. the IP address and operating system of the user's device as well as the date and time of access of the browser). In addition, this includes the data entered by the user and the usage data collected from you with personal details. ug.

4. How and what we use cookies for

We use cookies on our website and applications to offer you the best possible user experience and to obtain information on how to improve our service.

Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an application. Some of them (so-called session cookies) are necessary so that we can enable you to use certain functions (e.g. choosing the desired region, language, accessing Thync.it and saving the order progress).

We also use cookies to analyze the use of our website, optimize our services and use online marketing services.

By adjusting the settings of your web browser accordingly or setting an opt-out cookie, you can prevent the respective service from storing cookies on your device and collecting data. You can also delete cookies that have already been stored at any time. Please note, however, that some functions of the website or our applications may be limited or unavailable if you deactivate the storage of cookies.

5. Data that we collect and process to analyze and improve the use of our website

We use analysis services from Google to evaluate the use of our website and to obtain information in order to improve our services. Google Analytics is an analysis service provided by Google. Google Analytics uses cookies to evaluate your use of the website, to compile reports on user activities on the website and to provide us with other services related to the use of the website and applications. We have a legitimate interest in this. We only use Google Analytics with activated IP anonymization. This means that your IP address is shortened in Switzerland, the EU or the EEA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Accordingly, Google only stores the information collected via cookies in anonymized form and processes it in aggregated form. You can prevent Google Analytics from using your data by downloading and installing a browser add-on to deactivate Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=de). Further information on data protection and your choices in connection with Google Analytics can be found here: https://support.google.com/analytics/answer/6004245?hl=de. The provider of Google Analytics and responsible for the processing of personal data in this context is Google Ireland for users in Switzerland and the European Economic Area.

6. How we process and protect your personal data; how long we keep it

We collect and process your personal data confidentially and responsibly, as described in this privacy policy and in accordance with applicable data protection laws. We only store your personal data for as long and to the extent as is necessary for the purposes described or for legal reasons. We collect and process personal data only for the purposes for which you provide us with the personal data, as described in this privacy policy or in accordance with applicable laws. The provisions of the Swiss Federal Data Protection Act (DSG) and the associated ordinance (VDSG) and the EU General Data Protection Regulation (GDPR) apply to our processing of personal data. For some occasional processing, the provisions of the GDPR and the provisions of other applicable data protection laws may also apply directly. For these cases, we refer in this privacy policy to the legal basis (performance of a contract or overriding legitimate interest) on which we process personal data. In the interests of the confidentiality, integrity and contractual availability of personal data, we take appropriate technical and organizational measures. In accordance with our risk assessment, we implement access controls in particular and procedures for regularly reviewing, assessing and evaluating the effectiveness of the measures. We only store personal data to the extent and for as long as this is necessary to fulfil the purposes for which the personal data was collected, we have a legitimate interest in storing it or we are legally obliged to do so.

7. To whom we pass on your personal data

We only pass on personal data to third parties if this is required by law or to protect our own rights or, where applicable, in the context of

Service contracts with data processors that have appropriate security precautions and offer sufficient guarantees for compliance with applicable data protection laws. Only those personal data that are necessary to fulfill the purpose will be disclosed to the third party.

8. Your rights in relation to your personal data

We only pass on personal data to third parties if this is required by law or to protect our own rights or, where applicable, within the framework of service contracts with data processors that have appropriate security precautions and offer sufficient guarantees for compliance with applicable data protection laws. Only those personal data that are necessary to fulfill the purpose will be disclosed to the third party.

Last updated

May 15, 2024